
As organisations accelerate their cloud adoption, many are confronting an uncomfortable truth: migrating to the cloud does not automatically translate into business value. Despite major investments in cloud and multi-cloud environments, leaders face complexity, limited visibility, fragmented operations and security exposure, widening the gap between cloud potential and realised outcomes.
The challenge is no longer cloud adoption - it is cloud effectiveness. AI initiatives stall, automation breaks at scale and security remains reactive when organisations lack end-to-end visibility across infrastructure, data and workflows. Without this visibility, AI cannot be deployed responsibly, automation cannot be trusted and governance struggles to keep pace with organisational speed.
Agentic Automation marks a decisive shift. Moving beyond task-based automation, agentic systems coordinate workflows, respond to real-time signals and execute decisions across complex cloud environments. Yet agentic automation can only succeed when built on a foundation of complete observability, aligned governance and embedded security. Autonomy without visibility amplifies risk rather than value.
Observability is the silent enabler. Not a standalone tool or application-only concern, it forms the foundational layer providing continuous insight across cloud infrastructure, data pipelines, and operational workflows.
When observability, AI, and security work together, organisations gain confidence to automate at scale, deploy AI responsibly, and achieve faster, more resilient outcomes across their hybrid estate.
This session will allow delegates to: