Privacy Policy

Welcome to YoTix ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yotix.in and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the site or services.

1Who We Are

YoTix is a digital event ticketing platform operated by Alphanso Innovations Private Limited, CIN U58201GJ2024PTC148324, with its registered office at: 1107, RK Prime, Near Nana Mava, Rajkot, Gujarat, India, 360005

2What Information We Collect

We collect both personal CIN non-personal, data when you interact with our platform:

a - Personal Information
  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Payment Details (via secure third-party gateways)
  • Event Booking History

b - Non-Personal Information
  • IP Address
  • Device Type
  • Browser Type
  • Cookies and Usage Data
  • Location Data (with permission)
3How We Use Your Information
We use your data to:
  • Process bookings and payments
  • Send ticket confirmations and updates
  • Offer customer support
  • Improve our website and services
  • Personalize your user experience
  • Comply with legal obligations

We do not sell your personal data to third parties.

4Sharing Your Information
We may share your data with:
  • Event Organizers: To validate bookings and manage entry
  • Service Providers: Payment processors, analytics, and cloud services
  • Government Authorities: Only when legally required
  • Affiliates: Under common corporate ownership, for legitimate business purposes
5Payment Information

All payments on YoTix are processed via secure, PCI-DSS compliant third-party gateways. We do not store your card details.

6Cookies and Tracking Technologies
We use cookies and similar tools to:
  • Maintain your session
  • Analyze website traffic
  • Enhance functionality

You can control cookie preferences through your browser settings.

7Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.

8Data Security
We implement strict security measures including:
  • SSL encryption
  • Access controls
  • Regular audits

However, no online platform can guarantee absolute security.

9Your Rights
Depending on your jurisdiction, you may have the right to:
  • Access your personal data
  • Request corrections or deletion
  • Object to processing
  • Withdraw consent
  • File a complaint with a data protection authority

To exercise any rights, contact us at help@yotix.in

10Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing any data.

11Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from minors. If we become aware, we will delete such information immediately.

12Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

13Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email : help@yotix.in

Phone : +91 951-213-0003

Address : Alphanso Innovations Private Limited, 1107, RK Prime, Rajkot, Gujarat, India – 360005