
In today’s fast-moving business world, organizations succeed when they know how to capture what their people know—and use it wisely. This full-day Knowledge Management Masterclass helps professionals understand how to identify, collect, structure, and share knowledge that improves decision-making, performance, innovation, and long-term growth.
Participants will learn practical tools, modern KM models, and hands-on techniques that can be applied immediately—whether your organization is small, mid-sized, or large. From building KM frameworks to mapping knowledge flows, this workshop guides you through real-world strategies to make knowledge accessible, actionable, and sustainable.
This program is ideal for managers, team leads, HR professionals, project managers, L&D specialists, and anyone interested in strengthening organizational intelligence.
Registration & Welcome
Introduction to Knowledge Management
Understanding the value of knowledge in organizations
Module 1: What Knowledge Really Is
Data vs Information vs Knowledge
Types of knowledge: Tacit and Explicit
Why organizations struggle without KM
Module 2: The Evolution of Knowledge Management
Brief history of KM
KM in modern workplaces
Practical applications across industries
Morning Break
Module 3: The Knowledge Management Life Cycle
Knowledge acquisition
Knowledge organization
Knowledge integration and use
Mapping knowledge episodes
Module 4: KM Models and Frameworks
Nonaka & Takeuchi SECI Model
Wiig Knowledge Model
Kakabadse KM Model
Boisot’s I-Space Model
Lunch Break
Module 5: Building a KM Strategy
How to justify KM initiatives
Creating a strong KM rationale
Success stories and business cases
Customization vs standardization
Module 6: Designing KM for Your Organization
Components of a KM definition
Developing a Knowledge Management Body of Knowledge (KMBOK)
Aligning KM with organizational goals
Afternoon Break
Module 7: Implementing KM
Gathering leadership support
Identifying knowledge gaps and opportunities
Low-budget KM techniques
Roadmap for KM implementation
Module 8: Overcoming KM Challenges
KM skill checklist
Role of a Chief Knowledge Officer
The KM hype cycle
Barriers to knowledge sharing and how to remove them
Module 9: Advanced Concepts
KM maturity model
Absorptive capacity
Knowledge decay and rustiness
Understanding KM process models
Wrap-Up & Action Planning
Lessons learned
Next steps for applying KM at work
Managers, Team Leaders, HR & L&D Professionals, Project Managers, Business Owners, Process Improvement Teams, and anyone responsible for knowledge, learning, or organizational growth.
🎓 Certification
All participants will receive a Certificate of Completion from LearneRRing, recognizing their achievement.
Exclusive OffersGroup Discounts:10% off for groups of 5-10 participants15% off for groups of 11-20 participants
Corporate & Team Training Available
Want this course delivered at your workplace or for your team? We offer customiz